Cozumel Palace

$$$$||View on mapCozumel, MexicoAv. Rafael E. Melgar Km15, Cozumel, Mexico, 77600|
9.1
Perfect
|75 photos
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Rooms and Guests2 Guests, 1 room
Cozumel Palace
Av. Rafael E. Melgar Km15, Cozumel, Mexico, 77600·View on map
$$$$
Overall Score
Perfect
9.1Perfect
Comfort9.7
Staff9.7
Cleanliness9.6
Free WiFi9.5
Location9.4
Who stays here
Families55%
Couples30%
Groups13%
Business1%

Overview

Overall Score
Perfect
9.1Perfect
Comfort9.7
Staff9.7
Cleanliness9.6
Free WiFi9.5
Location9.4
Who stays here
Families55%
Couples30%
Groups13%
Business1%

All-inclusive oceanfront resort with direct access to Palancar Reef

Amenities & Recreation

Cozumel Palace offers two swimming pools-an outdoor infinity pool and an indoor pool-both with pool bars and sun loungers. The state-of-the-art fitness center provides certified instructors and modern equipment for daily workouts. The on-site spa delivers massages, facials, and body treatments, and guests can use the open-air bath and hot tub year-round.

Room Accommodations

Every guestroom at Cozumel Palace resort faces the ocean and includes a private balcony with a hammock. The two-bedroom suites are designed for families, offering separate living areas and connectivity between rooms. Each room has a double spa bath, a fully stocked minibar with top-shelf drinks, and a whirlpool tub in the bathroom.

Dining & Drinks

Cozumel Palace all-inclusive has four on-site restaurants: Bugambilias for authentic Mexican cuisine, Momo for pan-Asian dishes, Gondola for Italian, and Flamingo's for outdoor grilled steak and seafood. The Sweet & Coffee Shop in the lobby serves made-to-order crepes, pastries, ice cream, and specialty coffees all day. Guests can order from five bars, including a swim-up bar and lobby bar, with top-shelf spirits included in the package.

Family & Children

The Cozumel Palace hotel includes a dedicated play paradise for children with a playground, games room, and a kids' club staffed by entertainment personnel. Daily organized activities range from pool volleyball and water aerobics to themed parties and live evening shows. Children can use complimentary snorkeling gear and paddleboards right off the resort's pier, while lifeguards supervise the ocean access area.

Location & Excursions

Cozumel Palace is located 2 km from Cozumel International Airport and a short walk from the ferry terminal to Playa del Carmen. The resort sits directly on the coast, with a private pier providing immediate access to Palancar Reef, one of the world's largest coral reefs. Guests receive complimentary access to sister Palace resorts in Cancún, and the on-site travel agency and car hire service simplify island exploration.

  • Rooms: Ocean-view suites with double spa baths and private balconies
  • Dining: Four on-site restaurants serving Mexican, Asian, Italian, and steakhouse cuisine
  • Family: On-site play paradise with kids' club, playground, and daily activities
  • Activities: Free snorkeling, paddleboarding, and direct access to Palancar Reef
  • Perks: Complimentary access to sister resorts in Cancún
  • Wellness: Spa with massages, facials, and hydrotherapy tubs in every room

Licence number: 003-025-001791/2026

Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
Wireless internet is available in the entire hotel for free.
Other information
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Building
Number of floors:5
Number of rooms:136
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Guest Room
  • Max:
    2 persons
  • Bed options:
    1 Single bed1 Double bed
King Suite
  • Max:
    2 persons
  • Bed options:
    1 King-size bed
Loft Suite
  • Max:
    3 persons
  • Bed options:
    1 King-size bed
Show 8 more room typesLess

Facilities

Main facilities

Wi-Fi
Parking
24-hour services

24-hour reception

24-hour security

Babysitting

Babysitting/Child services

Swimming pool

Indoor swimming pool

Infinity pool

Air conditioning
All inclusive
Facilities for kids

Game room

Children's play area

Kids club

Cots

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Table tennis

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • All inclusive
  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Infinity pool
  • Indoor swimming pool
  • Beach access
  • Sun loungers
  • Entertainment
  • Spa & wellness centre
  • Jacuzzi
  • Massage
  • Open-air bath
  • Public Bath

Room view

  • Sea view
  • Ocean view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show all facilitiesHide facilities

Essential information about Cozumel Palace

💵 Lowest room price 311 £
📏 Distance to centre 1.4 km
✈️ Distance to airport 4.5 km
🧳 Nearest airport Cozumel, CZM

Location

Av. Rafael E. Melgar Km15, Cozumel, Mexico, 77600
Address
The address has been copied.
Av. Rafael E. Melgar Km15, Cozumel, Mexico, 77600
Map view
Av. Rafael E. Melgar Km15, Cozumel, Mexico, 77600
  • City landmarks
  • Nearby
  • Restaurants
Store
Mega
350 m
Parque Quintana Roo
380 m
Calle 1 Sur 58 Benito Juarez Park
Zero Kilometer Marker
350 m
Gonzalo Guerrero
Parque Atardecer MAya
350 m
Restaurant
Rolandi's
280 m
Restaurant
El Postrecito
320 m
Restaurant
Jeanie's
320 m
Restaurant
No Name Bar and Grill
380 m
Restaurant
William Restaurant
530 m
Restaurant
Rock 'n Java Caribbean Cafe
450 m
Restaurant
Chillin' Bistro & Lounge
630 m
Restaurant
Los Dorados de Villa
720 m
Restaurant
Taco y Tequila Cozumel
610 m

Reviews of Cozumel Palace

The essence·from guest reviews·past 2 years

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One honest summary, pulled from every verified stay – no scrolling through hundreds of reviews.

Guests say: exceptional stay
rated 9+
4.7/ 5
517 reviews
9.1/ 10
106 reviews
4.4/ 5
121 reviews
8.9/ 10
183 reviews

FAQ about Cozumel Palace

What popular attractions are closest to the delightful 5-star Cozumel Palace hotel?
Guests of the delightful 5-star Cozumel Palace hotel can visit Parque Atardecer MAya (within easy walking distance of the accommodation), or Parque Quintana Roo placed 5 minutes' walk away.
What is the nearest airport to Cozumel Palace?
Cozumel airport lies within 5 km of Cozumel Palace and is reachable with a 10-minute drive.
Is airport shuttle provided by Cozumel Palace hotel?
Bus shuttle which will take you to Cozumel Palace hotel with a 10-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Does the resort have a car parking on site?
Yes, guests of the resort can take advantage of a car park on site.
What are our dining options during the stay at the hotel?
Guests of the hotel can dine just outside the property in a highly rated-8/10 according to reviews-restaurant La Mula offering Mexican cuisine.
Does the Cozumel Palace hotel serve breakfast?
Yes, guests can enjoy breakfast, served daily in the restaurant of the Cozumel Palace hotel.
What is the timeframe for check-in and check-out in the delightful 5-star Cozumel Palace?
Guests of the delightful 5-star Cozumel Palace can check in from 15:00 to 23:59 and check out from 12:00.
How much does a room at the Cozumel Palace cost?
The price for a room in the Cozumel Palace starts at $419.
What payment methods are available in this delightful resort?
At this delightful resort, you can pay using сash, Visa, and American Express.
What are the room types offered by the Cozumel Palace hotel?
The Cozumel Palace hotel provides such room types as Honeymoon Oceanfront King Suite, Superior Loft Suite, and Presidential Two-Bedroom Suite.
Which facilities are included in the rooms at the delightful 5-star Cozumel Palace?
Every suite at the delightful 5-star Cozumel Palace includes a flat-screen TV with satellite channels and private bathrooms along with a hair dryer and shower caps.
Which facilities does the Cozumel Palace provide?
Top locations of the Cozumel Palace include luggage storage and a restaurant, whereas guests' safety will be ensured with a safety deposit box and 24-hour security.
What are the spa options at this delightful resort?
Pampering amenities in this delightful resort include a Jacuzzi and an indoor pool.
Is swimming pool available at the Cozumel Palace hotel?
Yes, the Cozumel Palace hotel features a swimming pool.
Check rooms and rates
Check-in
Select date
-
Check-out
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Rooms and Guests2 Guests, 1 room